Last updated: February 28, 2025
This Shipping & Delivery Policy is part of our Terms of Use (“Terms”) and should therefore be read alongside our main Terms: https://zotodepot.com/terms-of-use/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.What Are My Shipping & Delivery Options?
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free shipping for any orders.
Tax
We do not collect tax on any orders.
Shipping Fees
We also offer shipping at the following rates:
Carrier | Shipping Rate |
DHL | 3-9 business day |
UPS | 3-9 business day |
USPS | 3-9 business day |
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Questions About Returns?
If you have questions about returns, please review our Return Policy: https://zotodepot.com/refund_returns/.
How Can You Contact Us About This Policy?
If you have any further questions or comments, you may contact us by:
- Email: [email protected]
- Online Contact Form: https://zotodepot.com/contact-us/
(*) NOTICE:
We are NOT LIABLE if a package is unable to be delivered due to missing, incomplete, or incorrect destination information.
When checking out, please enter the correct shipping information. If you discover an error, please contact us as soon as possible at [email protected]. However, because email has a 48-hour wait list, if your order has left our warehouse within 48 hours, it is out of our control.
ZoTo Depot is not liable for any destination region tax or duty charges that may be incurred. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination region.
Under any circumstances, the ZoTo Depot is NOT responsible for any duties, taxes, or customs fees if the order arrives in your region, and if
- The customer refuses to accept the package.
- A number of attempts are made in the region of destination to deliver the package.
Melaninstyle reserves the right to cancel the package(s) and is not obligated to provide a refund.